When I get a select report, I get the message “Encountered a sharing violation while a accessing…”.

This problem may be caused by incomplete copying and deletion of files for report generation in the program installation folder.

Please follow the steps below to solve the problem.

• If antivirus software is available, disable it.

• Close the program.

• Uninstall ideCAD Structural 10 program from Programs and Features section.

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• Delete the C:\Program Files\ideCAD\ideCAD Structural 10 folder.

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• Delete the C:\Programdata\ideCAD10 folder.

• If you can't see the ProgramData folder, it may be in a hidden location. You can make it visible by checking the "Show hidden files, folders and drives" option in the "Folder and Search options" section.

• Install the program again.

• Press and hold the Ctrl and Shift keys simultaneously and together on the left side of the keyboard.

• Run the program shortcut by double clicking on the desktop.

• Do not release the Ctrl and Shift keys until the message "Registry entries and settings are cleared" appears on the screen. (The warning may remain in the background).

• Click OK on the warning.

• When the program is opened, try to upload your project, analyze it and get a report.