I forgot my password, how do I reset it?

When you forget your customers portal password, you can reset your password and create a new password by following the steps below.

Usage Steps

  • Click this link to reach the customers portal: Customers Portal

  • Click Customers Portal line to access the customers portal from the website.

  • The ideCAD customers portal page will open.

  • Enter your e-mail address and click the next button.

  • Click the line Forgot password?.

  • A reset link will be sent to your email address for your password.

  • Click the Reset my password button in the incoming e-mail .

  • Enter your password and click the Confirm button.

  • Your password will be created and the customers portal will open.

  • You can ask your questions and review the questions asked by other users.


Next Topic

How to ask a question in the customers portal?